What Can HP Teach You About How To Run Your IT Department?

When I say “HP” what is the first thing that pops into your mind? In my case it’s a flashback to the HP 12C calculator that became welded to my hand while I was working on my MBA. These days, HP does a lot more and we all probably have some HP printers or PCs … Read more

The Problem With Apple: Product Or Platform?

In the world of IT we deal with lots of different questions: what project to take on, how best to align with the business, how to improve processes. One thing that we don’t really spend much time thinking about is if our applications should run on Microsoft or Apple platforms. Hmm, has Apple missed the … Read more

Why Don’t IT Alliances Work Out?

You would think that the more alliances that your company / IT department makes with other firms, then the better that they would become at making them. After all, practice makes perfect – doesn’t it? It turns out that this is not always the case. Koen Heimeriks has spent time studying 200 firms that had … Read more

Health Care Changes: Is IT Enough?

So here’s the $19B question for you: if you were the CIO in charge of the Obama administration’s big health care initiative, do you think that the “secret sauce” that will make it all work out will be better / more IT? Just in case you’ve not been following this developing story, one of the … Read more

What CIOs Need To Know About Performance Management

Unless you’ve been asleep for the past couple of years, you’ve probably had a chance to read about the Business Intelligence (BI) fad that seem to have taken over the IT market. The basic idea is pretty simple: use an application to crunch all of that complicated data that you’ve been gathering and present a … Read more

Forgotten IT Skills: How To Ask Questions

It’s easy to get caught up in all of the servers, routers, applications, and firewalls that make up a modern IT environment. After a while we tend to start thinking that the path to our next great IT insight must lie somewhere in this jungle of IT “stuff”. And that is where you’d be wrong! … Read more

Do You Have An IT Dictionary?

In IT we often get accused of willy-nilly making up new acronyms on the fly. In all honesty, yes we do do this sometimes. However, there is a more subtle word problem that has been creeping around the edges of IT for a long time that nobody’s been brave enough to bring up: we have … Read more

How IT Can Help Uncover New Products

“Alignment”, “Innovation” – arrgh! Who in the world of IT is not sick of hearing these two words used over and over again? Yes we’d like to be able to help out the rest of the business, but our IT budgets are being slashed left and right. We don’t have either the staff or the … Read more

Is Allstate’s IT Department In Good Hands?

Awhile ago over at the Wall Street Journal they had a chance to sit down and have a talk with Catherine Brune who is the CIO over at the big insurance company Allstate. Catherine had some interesting things to say about how she is adapting Allstate’s IT operations and strategy to deal with the current … Read more