The Science Of Being A CIO

Dr. Jim Anderson Speaks, Trains, Coachs, and Provides Consulting To Help Align IT Departments With The Rest Of The Business

Dr. Jim Anderson Speaks, Trains, Coachs, and Provides Consulting To Help Align IT Departments With The Rest Of The Business

Managing an IT department is not just a business, it’s a science. Nobody knows more about the science of being a CIO than Dr. Jim Anderson.

“I don’t embrace excuses about why an IT department is not being successful, I embrace solutions.”

Over the last 25 years, Dr. Anderson has transformed failing CIOs worldwide. Dr. Anderson will turn these nervous executives into powerful leaders.

In the past, the IT department was left alone and was only noticed if something stopped working (like email!) However, in the 21st Century IT has become a critical part of how businesses compete.

The problem is that very few firms have figured out how to evolve from treating IT as a simple cost center to using it as a competitive advantage.

Welcome to the premier blog for learning how to think and act like a successful CIO – both if you are a CIO today or if you hope to be one in the future.

Dr. Jim Anderson has spent over 25 years consulting with a wide variety of IT firms from the very big to the very small. His insights into the leadership needed to combine the separate worlds of business and IT strategy offer hope to CIOs everywhere who are struggling with this challenge.

In this blog, The Accidental Successful CIO, Dr. Anderson offers his insights on how to get business and the IT groups to work together for the betterment of the firm.

The Accidental Successful CIO blog is a publication of Blue Elephant Consulting. Blue Elephant Consulting uses our unique CIO position evaluation tools to show IT professionals, IT departments, and professional associations how to effectively lead an IT department and then provides proprietary speaking , consulting, groupĀ  conference call coaching, and digital training products and services to help individuals develop these skills.

For more information on Blue Elephant Consulting or how to make your IT department a more valuable part of any company, go to: www.BlueElephantConsulting.com

twitter logoOh, and if you want to follow Dr. Anderson on Twitter, he can be found at http://twitter.com/drjimanderson

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{ 2 comments… read them below or add one }

Carol Zierhoffer October 26, 2013 at 12:19 pm

Dear Dr. Anderson,
While I appreciate the message you are trying to send to aspiring and current CIOs, your facts regarding the outage at Xerox are incorrect.
First, I left the CIO role at Xerox on 9/1/2013 after being there just 18 months.
Second, the CIO at Xerox does does not have responsibility for the underlying applications that support the external offerings of the heritage ACS company. That may seem odd to you, but it is true.
By way of background, ACS was acquired by Xerox in Feb, 2010 and is now called Xerox Services (XS). XS has 100+ Strategic Business Units, each with their own IT organizaitons that are run independently by the Strategic Business Unit. That is how management chooses to run the company. The heritage Xerox side of the business is different, where the CIO does have full responsibility for all systems both customer facing and internal. That may sound odd to you, but it is a fact.
While at Xerox, I stood up a Program Assurance function to come along side the XS SBUs at the request of the XS management and advise the SBUs on particurarly complex or at risk programs. That function is about a year old and getting traction, but has no operational responsibility in XS. It was the start of a transformation of the XS operating model.
I agree with your comment that it is the CIO’s responsibility to make sure that the IT systems that they are responsible for have the ability to deal with unplanned circumstances and to evaluate and address the level of risk associated with all of their systems. The Xerox operating model has a CIO for each SBU in XS. That CIO has no relationship to the Xerox Global CIO. Rather broken model isn’t it? Maybe you see one of the reasons I decided to leave.
Just wanted to set the record straight.
Best regards,

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drjim October 27, 2013 at 4:06 pm

Carol: Thanks for taking the time to set the record straight. I stand corrected and I’m going to go back and change the blog post so that it reflects the correct story. On a side note: wow — what a messed up system. Perhaps this event will provide a motivation to create a more streamlined system and to ensure that someone is ultimately responsible for how the entire system operates…

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