Citigroup’s CIO Discovers That The User Interface Really Does Matter
Citigroup made a mistake and transferred a great deal of money to the wrong person because their business software was hard to use and had a bad user interface
Communication
CIOs Need To Understand The Power Of A Chat
CIOs who want to improve communication within the IT department can start to hold chat meetings and office hours with their team
CIOs Start To Redesign Their Web Sites To Meet The Needs Of Older Customers
CIOs are the ones who are responsible for the corporate website and so they need to take steps to make sure that it can be used by older visitors
How Can CIOs Prevent The Creation Of A Post Pandemic Two-Tier Workplace?
CIOs need to understand that if some of their workers work remotely then they are going to create a two-tier workplace that will impact all workers
How Should CIOs Handle A Hybrid Office?
CIOs need to understand that the hybrid office has arrived and it is causing changes to many of the ways that things used to be done
CIOs Start To Prepare Their Websites For Use By Older Customers
CIOs need to understand that most customers interact with the company through their web site and they need to make this easy to do for older customers
CIOs Struggle With The New Challenge Of Citizen Developers
As though CIOs didn’t already have enough to worry about with the importance of information technology, it now turns out that within their own company there may be a shadow IT department at work. What has happened is that there is a growing demand for software and this has given rise to pseudo-programmers who, though … Read more
What CIOs Should Do If Nobody Is Listening To Them
As a CIO, communication is a key part of your job as you try to share the importance of information technology. You really need people to pay attention to what you are telling them to do. However, in this day and age it all too often seems as though the people that you are talking … Read more
Are You Creating A Toxic Culture In The IT Department?
Just by being the person with the CIO job you change things. Your department looks up to you for guidance in how they are supposed to behave. What a lot of people in the CIO position don’t realize is that within the IT department, all the way down the line of command, people are watching … Read more
Are You A Confidant CIO – Or An Overconfident CIO?
So just exactly what does it take to be a successful CIO? I think that we can all agree that one of the key traits that the person in the CIO position needs to have is the self-confidence to deal with issues related to the importance of information technology. If we don’t believe in ourselves, … Read more