How Can CIOs Use AI To Help The Company Get More Customers?

The key is to find ways to use automated assistants

Let’s face it: our companies are not in business just to keep the IT department up and running. Rather, it’s really the other way around. The IT department exists to help the company stay up and be successful using the importance of information technology. Of course we keep the company’s critical applications up and running … Read more

Social Networking @ Work: Are You Ready?

So there’s no question that this whole social networking thing has become very, very popular. No matter if we’re talking about Facebook, Twitter, Tumbler, or any one of the other social networking sites that are out there, the rapid growth and constant usage of social networking has shown us the importance of information technology and … Read more

Social Media Secrets That All CIOs Need To Know

I’m thinking that by now we can all agree that social media is important. However, how to go about using it correctly is a bit of a mystery. Every company wants to make the most of the free service that each of the different social media channels offers, but the challenge is that they are … Read more

CIOs Want To Know: How Can I Get My Best Workers To Stay?

If you are doing what a CIO is supposed to do, then you’ve spent time and energy assembling the best IT department that you possibly can. You’ve weeded out the non-performers, replaced them will skilled IT professionals, and now you feel as though your IT department is ready to take on the world! However, there … Read more

Just Exactly How Important Is Diversity In Your IT Department?

I’m not sure if you’ve been following this story in the news, but out in Silicon Valley all of those famous companies that you’ve been hearing about, Apple, Google, Facebook, etc. have just gotten done taking a look at their global workforces. What they wanted to discover is just exactly what kind of mix of … Read more

What Should CIOs Do About Their Shadow IT Department?

As the CIO of your company’s IT department, you’d like to think that you know what’s going on in your departmentbecause of the importance of information technology. I mean, you control the budget for your department and everyone in the department works for you so it makes sense that if you don’t fund it, then … Read more

Does Your Company Need A Chief Safety Officer?

As more and more companies create online communities for our customers to interact with us and each other in, CIOs are starting to see a need for a new type of employee. In any online community, there are a lot of things that can happen. I can’t quite explain why some people behave like they … Read more