Wachovia Can’t Modify Loans: Is This Another CIO Failure?

Hmm, let me try and remember how this is supposed to go: the IT department exists to serve the rest of the company. If the department is doing its job, then the company should be able to operate smoothly and be able to outperform its competition, right? Over at Wachovia (purchased by Wells Fargo awhile … Read more

Microsoft CIO Sidekick’s T-Mobile Users

So this story should probably be filed in the “it should have never happened” drawer: Microsoft has lost the information that T-Mobile users of the Sidekick mobile phone entrusted them to store for them. Wait a minute, isn’t this the grand and glorious 21st Century in which data loss like this is never supposed to … Read more

Say Goodbye, Your Database Is Going Away

You know that database that your company relies on? No, not that one, the other one that is really, really important? Yep, that one – it’s going away, are you ready? It turns out that the databases that we’re using today were not designed for what we are asking them to do. All sorts of … Read more

The 5 Secret Characteristics Of A Truly Great CIO

In all honesty, there are a lot of people who become CIO who really should never have been promoted to that position. There are too many IT folks who are only good at ensuring that company IT resources are properly and efficiently used. I’m not saying that this is a bad thing, only that this … Read more

It Turns Out That CIOs Really Work In Sales

It turns out that a company’s #1 salesperson is their CIO. They may not go on sales calls, have an assigned quota, or even be up-to-date on the company’s latest product pricing plans, but at the end of the day the CIO is the one who drives (or drives away) the most sales. Why Software … Read more

Can CIOs Drive Innovation & Boost Quality At The Same Time?

How are you at walking and chewing gum at the same time? It’s sorta a classic challenge – do two different things simultaneously and do them well. CIOs are facing the challenge today – cut costs and simultaneously use IT to make the business more competitive. How hard can that be? Say Hello To Six … Read more

You Don’t Do A Good Job At Multitasking CIO, Get Over It

Too little time, too much to do. Does that adequately describe your CIO job? I don’t know about you, but often is the time that I’ve looked with envy at my peers who are great multitaskers and wished that I could be more like them. It turns out that I was wishing for the wrong … Read more

Unified Communications Is An Opportunity For CIOs To Show Their Value

The role of a CIO in any organization is to find ways to enable the company to be more successful. This can include introducing new products quicker, reacting to changes in the marketplace faster, or even lowering the cost of doing business. Underlying all of these different ways to assist the business there is one … Read more