Perhaps The IT Help Desk No Longer Needed?
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The Accidental Successful CIO Archive
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The Problem With Glitches
In a perfect world, IT systems would always work and they would always work correctly. However, we don’t live in that perfect world. What this
All Talk And No Action Does A CIO No Good
The IT department over at the Nasdaq stock exchange had a rough year in 2013. Their exchange, which is used by thousands of traders every
When It Comes To Data Mining – Is The CIO In Charge?
With all of this talk about cloud computing, it can be easy to forget about yesterday’s hot topic: data mining. However, it turns out that
Why CIOs Need To Get Good At Reusing Technology
I’m sure that you know that you shouldn’t throw things that can be recycled away. Save the planet and all of that. So this brings
Questions About The Cloud That Every CIO Should Be Asking
I like clouds, you like clouds, everyone likes clouds. CIOs everywhere are getting inundated with cloud requests, cloud proposals, and cloud projects. However, committing your
Big Data Means 5 Big Problems For CIOs
If you pick up just about any IT magazine these days, you’ll see that everyone seems to have decided that we are now living in
Customer Service And A CIO – A Match Made In Heaven?
Your company’s customer service is something that all too often people who have the CIO job don’t spend a lot of time thinking about. However,
If An IT Project Wastes US$16B, Is It The CIO’s Fault?
It seems like a classic IT problem. You’ve got a lot of separate medical facilities all trying to provide medical services to people who live
Is It Time For CIO’s To Open Up Their Own App Store?
It’s a fact of life that today’s smartphones are only as smart as the apps that we run on them. However, for the person who