How Are CIOs Failing Their Business Users?

CIOs are forgetting about their employee experience

Right now every CIO seems to be talking about the customer experience (CX). What CIOs have been told is that if you don’t get customer experience right, you may leave yourself vulnerable to competitors who do. However, CIOs who focus only or mostly on customers are forgetting something just as important: the employee experience (EX) … Read more

Have You Correctly Estimated Your Company’s Demand For Mobile?

Can you remember back to when the iPhone was first introduced? If you can’t remember, it was June of 2007. Before then, mobile phones were just that – phones. However, the iPhone changed all of this – now phones were mini computers that wanted to connect to the company’s network and all of sudden everyone … Read more