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Wachovia Can’t Modify Loans: Is This Another CIO Failure?

Hmm, let me try and remember how this is supposed to go: the IT department exists to serve the rest of the company. If the department is doing its job, then the company should be able to operate smoothly and be able to outperform its competition, right? Over at Wachovia […]

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Microsoft CIO Sidekick’s T-Mobile Users

So this story should probably be filed in the “it should have never happened” drawer: Microsoft has lost the information that T-Mobile users of the Sidekick mobile phone entrusted them to store for them. Wait a minute, isn’t this the grand and glorious 21st Century in which data loss like […]

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Say Goodbye, Your Database Is Going Away

You know that database that your company relies on? No, not that one, the other one that is really, really important? Yep, that one – it’s going away, are you ready? It turns out that the databases that we’re using today were not designed for what we are asking them […]

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The 5 Secret Characteristics Of A Truly Great CIO

In all honesty, there are a lot of people who become CIO who really should never have been promoted to that position. There are too many IT folks who are only good at ensuring that company IT resources are properly and efficiently used. I’m not saying that this is a […]

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It Turns Out That CIOs Really Work In Sales

It turns out that a company’s #1 salesperson is their CIO. They may not go on sales calls, have an assigned quota, or even be up-to-date on the company’s latest product pricing plans, but at the end of the day the CIO is the one who drives (or drives away) […]

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Pay Up!: How CIOs Get Departments To Pay For Their Share Of IT

Everybody wants their IT services for free. When you become the CIO, you’ve got to find an answer to the ugly question of just who’s going to pay you for all of those fancy IT services that your department can provide. Sometimes there’s a single IT budget for the entire […]

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The Machines May Be Virtual, But The Security Problem Is Real

When you become CIO, you already know that IT security is going to be one of your biggest and least rewarding challenges. If you do a great job at it, then nobody will ever know and you’ll get no credit for it. If you do a poor job, then everyone […]

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Message From The CIO: Send More Women!

Ok all you CIOs wannabes, guess what one of your first problems is going to be once you assume control of the IT department? No, not that innovation thing. Nor will it be finding new ways to cut costs. Somewhat amazingly considering that we are living in the enlightened 21st […]

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