Artificial intelligence (AI) is a powerful new technology that the person with the CIO job is going to have to learn how to harness because of the importance of information technology. We need to realize that the impact of introducing AI powered applications into our business will not just impact the IT department, but rather … Read more Are CIOs Ready To Use AI To Transform The Business?
Based on what we’ve all be reading in the newspaper and seeing online, I think that it’s pretty clear that anyone who is aware of the importance of information technology knows that Cybersecurity is a big priority for the person with the CIO job. The number of hacks of companies has been on the rise … Read more Just Exactly How Much Of A Risk Are Hacks?
Your company’s customer service is something that all too often people who have the CIO job don’t spend a lot of time thinking about. However, considering the impact that a company’s level of customer service can have on its bottom line, perhaps we should be paying more attention to this critical business function. Why Customer … Read more Customer Service And A CIO – A Match Made In Heaven?