How Are CIOs Failing Their Business Users?

CIOs are forgetting about their employee experience

Right now every CIO seems to be talking about the customer experience (CX). What CIOs have been told is that if you don’t get customer experience right, you may leave yourself vulnerable to competitors who do. However, CIOs who focus only or mostly on customers are forgetting something just as important: the employee experience (EX) … Read more

The Power Industry Discovers The Importance Of CIOs

For far too long the role of the CIO within many companies has been almost an afterthought. Sure they all had CIOs, but unless the company was part of the IT sector then the CIO was mostly relegated to making sure that the corporate email system was working, he or she was not really a … Read more

CIOs Need To Play The Role Of Coach If They Want To Win The Game

CIOs understand that they are responsible for conducting performance appraisals with their team every so often. What many CIOs don’t realize is that they are also responsible for what comes next: coaching… What Is Coaching And Why Do You Have To Do It? Coaching is not managing. Instead, it’s a two-way activity in which you … Read more