How Are CIOs Failing Their Business Users?

CIOs are forgetting about their employee experience

Right now every CIO seems to be talking about the customer experience (CX). What CIOs have been told is that if you don’t get customer experience right, you may leave yourself vulnerable to competitors who do. However, CIOs who focus only or mostly on customers are forgetting something just as important: the employee experience (EX) … Read more

How To Avoid Having Unengaged Employees On Your Team

What you really want is for the members of your IT department to be engaged

When you have new people join your department, they generally do so with a great deal of excitement – they understand the importance of information technology. There are a lot of things that they want to accomplish and they are looking forward to learning many new things. However, over time this has a habit of … Read more

How CIOs Can Boost Staff Skills Without Increasing Headcount

Staffing an IT department is easily a full-time job in of itself. As the person with the CIO job, you’ve probably already realized this. However, in addition to staying on top of the importance of information technology, just filling all of the open spots in your IT department is not the only task that you … Read more