Citi Shows How NOT To Run An IT Department

The news is always filled with IT departments that are winning awards for being innovative, reducing costs, or saving the day. That’s why a recent article in the Wall Street Journal about how the Citi group’s IT department is blowing it was so interesting… The article was titled “Computer Glitch Slows Citi” (if you worked … Read more

We’re In A Recession, What’s An IT Department To Do?

Remember what happened to the IT industry back in 2001? When the dot.com bubble burst, pretty much the sky started falling and IT spending hit the proverbial brick wall. If you’ve been reading the newspapers or watching TV lately, then you’ve probably noticed that the global economic downturn sure looks like what we saw back … Read more

What Is The #1 IT Skill That A CIO Needs To Have?

Today’s CIOs are expected to have many more sets of skills than those that they followed did. One can only suspect that the CIOs of tomorrow will be faced with even higher expectations. Cloud computing, outsourcing, insourcing, business alignment, top line growth, bottom line growth – which one is the most important to know the … Read more

What Toyota Can Teach IT About Dealing With Change

It may seem odd to to be talking about growth during this time of economic downturn, but once this cycle is done you had better have a good plan for learning to deal with growth. IT has always been about change, but that doesn’t mean that IT leaders are any better than anyone else in … Read more

7 Wrong Ways To Outsource Your IT Department

Outsourcing, off-shoring, call it what you will, it’s been with us long enough that you’d think that the rules for how to do it correctly would be well known, right? It turns out that this isn’t always the case. The current down economy is probably going to have most IT shops looking for ways to … Read more

What Should A CIO’s Top 10 Concerns Be Right Now?

Let’s take a quick snapshot of the business world as it stands right now: uncertainties (and hope) about a new president coming in, financial markets don’t seem to be responding to stimulus programs, gas is down to $2.00 / gallon but for how long, and Paris Hilton hasn’t been hear from for most of the … Read more

IT Innovation Tips From GM’s CIO

Ok, so maybe this is not really the best time for this posting seeing as the desperate situation all three of the major U.S. manufactures are currently in due to the current recession. However, if you can put all of that aside for just a bit, then Ralph Szygenda who is the CIO at General … Read more

No Bubble Here: IT Spending Going Up Next Year!

As the rest of the world seems to be going through some sort of complete meltdown, the IT industry is in the  process of holding its breath. 2001 was not all that long ago and we can remember what happened back then all too well: days of unlimited spending, lots of travel, and lavish celebrations … Read more