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complexity – The Accidental Successful CIO

CIOs Struggle To Keep Their Airlines In The Air

When we think about the person who has the CIO job, we think of someone who spends their time thinking about the importance of information technology including such things as cloud computing, building new data centers, and the arrival of the internet of things. However, when it comes to airlines, their CIOs are spending their … Read more

What’s The Best Way For A CIO To Communicate?

When you hold the CIO position, because of the importance of information technology you have a great deal of responsibility. This means that you have to come up with ways to let everyone who works for you know what you want them to accomplish. In a word, you have to communicate. As easy as this … Read more

Why Aren’t Our Networks Staying Up?

Does anyone besides me remember the phone system? You could be just about anywhere in the world at any time and you could pick up a phone, call someone, and your call would go right through. The Plain Old Telephone System (POTS) just worked. Now nothing is ever perfect and the POTS wasn’t perfect either, … Read more

4 Ways CIOs Can Help The Company To Connect With Its Customers

In your company, whose job is it to make sure that your customers are happy? Sales? Marketing? The CEOs? It turns out that all of these people have a role to play, but in the end it is the CIO who may end up having the biggest impact on just exactly how the customer ends … Read more

Can We Make IT Any More Complex Than It Is?

One of the reasons that the rest of the company doesn’t seem to really like those of us in the IT department is because we seem to make everything so much more complex when we get involved. First it was our networking issues (Frame Relay, ATM, Ethernet), then it was our server issues (multicore, Intel … Read more

Wicked, Wicked IT Strategy Problems

Some problems just can’t be solved. As an IT guy with an engineering background, I find this hard to believe – it goes against my grain. I mean, back in school I encountered lots of problems that at first blush appeared to be impossible to solve. However, once I had gotten a little deeper into … Read more