As CIO, because of the importance of information technology, you need to get ready to deal with the disruptions that that arrival of even more mobile technology is going to create. The customers that your company serves are going to expect to be able to interact with the company using their mobile phones more and … Read more How CIOs Deal With Mobile Disruption
Just in case you’ve been living under a rock for the past two years, one of the biggest crazes to sweep through the world of IT has been the BYOD trend: “Bring Your Own Device” (to work) .The thinking is that workers have been purchasing and using such sophisticated electronic devices in their personal lives … Read more Perhaps The IT Help Desk No Longer Needed?
In your company, whose job is it to make sure that your customers are happy? Sales? Marketing? The CEOs? It turns out that all of these people have a role to play, but in the end it is the CIO who may end up having the biggest impact on just exactly how the customer ends … Read more 4 Ways CIOs Can Help The Company To Connect With Its Customers
As a CIO it can be all too easy to feel overwhelmed by the decisions that you have to make: mobile devices, clouds, security, arrrgh! The CIOs that I’m working with are looking for clear directions on what they should be spending their time on. My advice to them is that they need to pick … Read more What Questions About The Business Should A CIO Be Asking?