The Premier Blog For Learning How To Become A Successful CIO
So just exactly what is a business process? In a nutshell, it’s how your company does business. Now this might sound rather simple to you, but it turns out that most of the business processes that our firms use to do business are complicated multi-step beasts and are increasingly dependent on the importance of information … Read more
Pick up any IT trade journal and you’ll probably find an article that is telling CIOs that because of the importance of information technology they need to get a seat at the company’s planning table. In order to do this, they need to become more strategic. I think that we can all agree with this … Read more
If there is one fact of life that everyone who has the CIO job has had to learn to deal with, it’s that our IT budgets never seem to be big enough. However, it turns out that there is someone else in the company who does not have the same problem: the CMO. In fact, … Read more
The era of IT as we’ve come to know it is coming to an end. The IT department functions that have gotten us this far are now coming to an end. Keeping the company’s email systems up and running, implementing an big ERP project, and securing the corporate network from the bad guys is no … Read more
The IT department over at the Nasdaq stock exchange had a rough year in 2013. Their exchange, which is used by thousands of traders every day, suffered two debilitating outages. I can understand one outage, things happen. But two? Where was the CIO? Two Outages Too Many The Nasdaq is a stock market where traders … Read more
Your company’s customer service is something that all too often people who have the CIO job don’t spend a lot of time thinking about. However, considering the impact that a company’s level of customer service can have on its bottom line, perhaps we should be paying more attention to this critical business function. Why Customer … Read more
What kind of rules does your company operate under? Are there certain things that your employees (sales in particular) are not permitted to tell your customers? How can you determine if they are following the rules? How long do you have to retain your copies of all types of communication? Not to get all NSA … Read more
You might be having the best day that you’ve ever had since you accepted the CIO job and then all of sudden it hits you: what am I doing to protect the company from the risks that it faces? IT, of all departments, poses one of the biggest doorways for risk to enter your company … Read more
In order for your company to be successful, they need to sell their product or service to the right customer at the right price. It turns out that this may be more difficult than you think. Here in the 21st Century, determining what the right price for a product is requires a great deal of … Read more
As CIO one of your most important jobs is to manage the budget of the IT department. This means that despite the importance of information technology, you need to always be looking for ways to make your limited IT dollars go farther. One of your biggest expenses is always going to the cost of all … Read more