The Problem With Glitches

In a perfect world, IT systems would always work and they would always work correctly. However, we don’t live in that perfect world. What this means for CIOs is that glitches happen. It’s our job to minimize them, but we’ll never be able to eliminate them completely. We’re always going to have to come up … Read more

All Talk And No Action Does A CIO No Good

The IT department over at the Nasdaq stock exchange had a rough year in 2013. Their exchange, which is used by thousands of traders every day, suffered two debilitating outages. I can understand one outage, things happen. But two? Where was the CIO? Two Outages Too Many The Nasdaq is a stock market where traders … Read more