Customer Service And A CIO – A Match Made In Heaven?
If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!Your company’s customer service is something that all too often
The Accidental Successful CIO Archive
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If An IT Project Wastes US$16B, Is It The CIO’s Fault?
It seems like a classic IT problem. You’ve got a lot of separate medical facilities all trying to provide medical services to people who live
Is It Time For CIO’s To Open Up Their Own App Store?
It’s a fact of life that today’s smartphones are only as smart as the apps that we run on them. However, for the person who
CIOs Need To Plan For The End Of A Cloud Relationship
Since the cloud is a new and shiny thing in the world of IT departments, we are all excited about it because it now has
Why Scenario Planning Is A Critical Skill All CIOs Have To Have
Risk is a part of every CIO’s standard job description. However, we all find different ways to deal with it. We like to measure risk
How A CIO Can Build The Next Generation Of IT Workers
Yea! The global economy is improving and that means that good things are going to be coming to the IT department because the rest of
Should CIOs Use Contests To Get The Job Done?
Let’s face it: there are some problems that an IT department faces that despite the importance of information technology are just tough to solve. As
3 Hiring Mistakes That CIOs Make
When a CIO makes a hiring decision for the IT department, it can have a long lasting impact on the department. Despite the importance of
Are You An Application Or An Infrastructure CIO?
Due to the importance of information technology, CIOs are in charge of an IT department that works on many different things. As much as we’d
How Can A CIO Adjust To Working For A New CEO?
Roughly half of the having the CIO job is communicating with other people. We all know about communicating the importance of information technology to the