Big Data Comes To The Call Center
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The Accidental Successful CIO Archive
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BYOD: Is This A Good Thing Or A Bad Thing For CIOs?
Who’s responsibility is it to make sure that a company’s employees have proper communication tools? In the past, the answer to this question was simple
CIOs Need Learn How To Defend Against The Bad Guys
The person with the CIO job needs to understand that his or her company is under constant attack. Yes, some of the attacks come from
CIOs Need To Always Be Experimenting
How good of a CIO are you? I’m willing to bet that no matter how good you think that you are, you also realize that
How To Make Your Business Process Management (BPM) Mobile Friendly
So just exactly what is a business process? In a nutshell, it’s how your company does business. Now this might sound rather simple to you,
Finding The Time To Be Strategic
Pick up any IT trade journal and you’ll probably find an article that is telling CIOs that because of the importance of information technology they
CIOs Need To Learn How To Manage Digital Cowboys
In the modern IT department, CIOs are called upon to perform many different tasks. I believe that we can all agree that one of the
CIOs Fix Outsourcing Problems By Putting The Fox In Charge Of The Chickens
I’m sure that by now you’ve read some of the stories that are out there about CIOs who managed to get themselves into outsourcing contracts
How CIOs Can Use Words To Boost Their Power And Credibility
As the person with the CIO job, because of the importance of information technology your company expects a great deal from you. However, if you
5 Trends In Outsourcing That CIOs Need To Know About
Back in the golden days of outsourcing, CIOs could just pick up the phone, get in contact with the head of their outsourcing contractor in