Times have been tough for United airlines in the past. There was that event where a passenger was removed from a flight forcibly and everyone filmed it and put it on social media. A bit before that the airline had had to delay 500 of their flights because of a second glitch in two weeks … Read moreWhat Can A CIO Do About The Problem Of Airline Overbooking?
Back in the day, airline passengers could be assured that their time in the air meant that they had an excuse to unplug and step away from the constant need to do more and more work. Since they could not be connected to the Internet when they were in flight, they were released from their … Read moreWhat CIOs Can Learn From An Upgrade Of Inflight Web Services