CRM News: The Business Of Information Technology Is Changing

With all of the changes that are once again starting to happen in IT, can you imagine how the big boys at SAP/Oracle/etc. (the traditional CRM vendors) are starting to feel? There is starting to be more and more talk about cloud computing and folks are even starting to play around with it — a … Read moreCRM News: The Business Of Information Technology Is Changing

IT Judgment Calls: How To Make Good Ones

Warren Bennis is a smart guy (professor of business administration and chairman of the leadership Institute at the University of Southern California). He’s cranked out a book called Judgment: How Winning Leaders Make Great Calls and it has a few ideas that really relate to today’s IT leadership environment. It turns out that the ability … Read moreIT Judgment Calls: How To Make Good Ones

Congratulations On The Promotion — You’re In Trouble Now

What if you just got promoted or accepted a new job. Plop — there you are. I’ve got some bad news for you, according to an article in the Harvard Business Review, in 2006 about 40% of the CEOs who left their jobs had lasted average of just 1.8 years. If they can’t hang on … Read moreCongratulations On The Promotion — You’re In Trouble Now

When Opportunity Comes Knocking: Getting Real Value From Enterprise Systems

The good folks over at Accenture have started running some ads that are asking companies to take a long term look at the value of those really big IT projects such as CRM systems and other enterprise systems. They make a really good point that lots of companies are doing the work, but missing the … Read moreWhen Opportunity Comes Knocking: Getting Real Value From Enterprise Systems