With all of the changes that are once again starting to happen in IT, can you imagine how the big boys at SAP/Oracle/etc. (the traditional CRM vendors) are starting to feel? There is starting to be more and more talk about cloud computing and folks are even starting to play around with it — a … Read moreCRM News: The Business Of Information Technology Is Changing
Warren Bennis is a smart guy (professor of business administration and chairman of the leadership Institute at the University of Southern California). He’s cranked out a book called Judgment: How Winning Leaders Make Great Calls and it has a few ideas that really relate to today’s IT leadership environment. It turns out that the ability … Read moreIT Judgment Calls: How To Make Good Ones
What if you just got promoted or accepted a new job. Plop — there you are. I’ve got some bad news for you, according to an article in the Harvard Business Review, in 2006 about 40% of the CEOs who left their jobs had lasted average of just 1.8 years. If they can’t hang on … Read moreCongratulations On The Promotion — You’re In Trouble Now
The good folks over at Accenture have started running some ads that are asking companies to take a long term look at the value of those really big IT projects such as CRM systems and other enterprise systems. They make a really good point that lots of companies are doing the work, but missing the … Read moreWhen Opportunity Comes Knocking: Getting Real Value From Enterprise Systems
It’s becoming more and more clear that the tradition CIO job of spending time on operational issues is quickly becoming out of date. What’s a CIO really supposed to be doing with his/her time? The answer, as it’s always been, is finding ways for the IT staff to make the business able to do its … Read morePaint By Numbers — The CIO’s New Job
Here’s a challenge for you: you’ve just been put in charge of an IT department / branch / project because the previous person was unable to make any effective changes. What do you focus on first? Strategy sounds very important and the business side of the house seems to spend a lot of time working … Read moreWhat’s More Important: Strategy, Quality, or Low Costs?
It would appear as though the U.S. economy is starting to pull out of it’s recent downturn; however, for those of us in the IT industry, this should serve as yet another wake-up call for both ourselves and our teams: technical skills alone are not going to cut it anymore. Generally when I say that, … Read moreSoft Work In Hard Times