Citi Shows How NOT To Run An IT Department

The news is always filled with IT departments that are winning awards for being innovative, reducing costs, or saving the day. That’s why a recent article in the Wall Street Journal about how the Citi group’s IT department is blowing it was so interesting… The article was titled “Computer Glitch Slows Citi” (if you worked … Read moreCiti Shows How NOT To Run An IT Department

What Is The #1 IT Skill That A CIO Needs To Have?

Today’s CIOs are expected to have many more sets of skills than those that they followed did. One can only suspect that the CIOs of tomorrow will be faced with even higher expectations. Cloud computing, outsourcing, insourcing, business alignment, top line growth, bottom line growth – which one is the most important to know the … Read moreWhat Is The #1 IT Skill That A CIO Needs To Have?

10 Ways That IT Can Solve Real-World Business Problems

My favorite word is “alignment”. This describes the situation that happens when an IT department gets it act together and focuses on solving problems for the business. This is actually different from what an IT department normally spends its time doing: keeping the network up and providing help desk support for end users. The folks … Read more10 Ways That IT Can Solve Real-World Business Problems

So You Wanna Be A CIO? Here’s What They Look Like…

If your career plans call for you to one day to become a CIO (or if you all ready are), then it would be most helpful if you knew what a CIO looked like. I mean goodness gracious, if you walked into a room of IT professionals, wouldn’t you want to be able to pick … Read moreSo You Wanna Be A CIO? Here’s What They Look Like…

What To Do When Everything That You Know Is Wrong

In most IT departments, everything is fine until it isn’t. Sometimes this is a result of actions that the IT department has either taken or not taken, sometimes it is a result of what’s going on in the company as a whole. No matter, everyone in IT is personally impacted when a previously successful company … Read moreWhat To Do When Everything That You Know Is Wrong

Out Of Time, Out Of Talent – Why IT Departments Fail

A business stall can hit a company / IT department at any time. There can be many reasons for what causes a stall including having a premium product or abandoning a good market segment too early as a company goes looking for greener grass. If that was all that could happen to a company, that … Read moreOut Of Time, Out Of Talent – Why IT Departments Fail

A New CIO Job: Panning For Legal Gold

One of the worst things that can happen to a modern company is to for it to get sued. Here in the 21st Century more often than not, lawsuits require that the firm being sued produce electronic documents early on in the whole messy legal process. Good examples of how tricky this can get are … Read moreA New CIO Job: Panning For Legal Gold

W.W.N.M.D.?: What Would Nelson Mandela Do?

So what’s a CIO or tech manager to do when they get plopped down in the middle of a battlefield? No matter if internal strife has caused different sides of the house to stop playing together or if a merger has physically brought together teams but not made them members of the same department, a … Read moreW.W.N.M.D.?: What Would Nelson Mandela Do?

IT Driving Lessons: How To Avoid A Stall

Once upon a time in my career I had a chance to work on a fighter jet program. Talk about your ultimate IT project! During this time I learned a great deal about planes and how they work. I finally realized why during airshows a stunt airplane will often start going very fast and then … Read moreIT Driving Lessons: How To Avoid A Stall