CIOs Have To Understand The Hidden Costs Of Remote Work
CIOs need to realize that working remotely can take a toll on workers and so we have to make an effort to find ways to do a better job of including them
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CIOs Want To Know: What’s The Best Way To Communicate?
CIOs have many different communication tools available to them and so now their real challenge is to be able to pick the right one at the right time
How Are CIOs Failing Their Business Users?
Right now every CIO seems to be talking about the customer experience (CX). What CIOs have been told is that if you don’t get customer experience right, you may leave yourself vulnerable to competitors who do. However, CIOs who focus only or mostly on customers are forgetting something just as important: the employee experience (EX) … Read more
Are CIOs Ready To Use AI To Transform The Business?
Artificial intelligence (AI) is a powerful new technology that the person with the CIO job is going to have to learn how to harness because of the importance of information technology. We need to realize that the impact of introducing AI powered applications into our business will not just impact the IT department, but rather … Read more
Just Exactly How Much Of A Risk Are Hacks?
Based on what we’ve all be reading in the newspaper and seeing online, I think that it’s pretty clear that anyone who is aware of the importance of information technology knows that Cybersecurity is a big priority for the person with the CIO job. The number of hacks of companies has been on the rise … Read more
Customer Service And A CIO – A Match Made In Heaven?
Your company’s customer service is something that all too often people who have the CIO job don’t spend a lot of time thinking about. However, considering the impact that a company’s level of customer service can have on its bottom line, perhaps we should be paying more attention to this critical business function. Why Customer … Read more