What Can Toyota Teach IT About How To Be Successful?

You would think that building cars and running an IT department wouldn’t have a lot in common and in fact were two completely different activities. However, there are more similarities than are obvious on a first glance. Toyota currently makes some the best products available, they do it at the lowest costs, and they have … Read more

Who You Going To Call When IT’s Down? NOBODY!

Quick question: does your IT department have a business continuity plan? If you don’t or, even worse, if you’re not sure then basically you are going to eventually lose your job.  How many of us work in a building that at least once a year has a fire drill? We all look around, stand up … Read more

Risk Management In IT: How Do You Do It Correctly?

The financial melt-down of 2008 had at its core one simple mistake that a whole bunch of companies made at the same time: they did a lousy job of risk management. They made investments in things that were very risky without realizing just how risky they really were. IT departments face the same challenges: at … Read more

Wicked Ways Of Managing Wicked IT Problems

Wicked IT problems can frustrate even the best of us – by their very nature, wicked IT problems have no solution (that’s why we call them “wicked” and not just “hard”). As we talked about last time, although you may not have the tools to solve these types of problems, you do have the tools … Read more

Managing Wicked IT Problems

So we’ve chatted about Wicked IT Strategy problems – these are the ones that you really can’t solve. Given that, you’ve got a couple of different things that you can do. The easiest is to throw your arms up in the air, say “this can’t be solved”, and then work very hard at getting promoted … Read more

Wicked, Wicked IT Strategy Problems

Some problems just can’t be solved. As an IT guy with an engineering background, I find this hard to believe – it goes against my grain. I mean, back in school I encountered lots of problems that at first blush appeared to be impossible to solve. However, once I had gotten a little deeper into … Read more