Who’s In The Driver’s Seat When It Comes To Analytics Projects

You know, for years and years we’ve talked about trying to align business and IT and yet we never seemed to make much progress. Well I’ve got some good news for you: the arrival of analytics projects where large amounts of business data has to be crunched in order to get the answers that the … Read moreWho’s In The Driver’s Seat When It Comes To Analytics Projects

How CIOs Can Mine Other Company’s Data For Gold

Data, data, data everywhere. Oh, and then there is that security thing. When you have the CIO job today, you have your hands full because of the importance of information technology just trying to stay on top of all of the data that your company is generating. Your responsibility is to create, store, secure, and … Read moreHow CIOs Can Mine Other Company’s Data For Gold

Big Data Is Only Valuable To CIOs If They Know How To Use It

CIOs everywhere are being overwhelmed with talk about “big data”. This is simply using IT systems and tools to process very large data sets in order to answer questions about how best to run the company. What used to be too big of a task for anyone to attempt has become doable with new tools … Read moreBig Data Is Only Valuable To CIOs If They Know How To Use It

Big Data Comes To The Call Center

By now everyone who has the CIO job has heard about “big data”. What this is all about is using modern analytical tools to process very large amounts of data in order to identify trends and opportunities for the business that were previously unknown. The IT department plays a leading role in the big data … Read moreBig Data Comes To The Call Center