If you pick up just about any IT magazine these days, you’ll see that everyone seems to have decided that we are now living in the age of “big data”. No data set is too large to be processed by your IT department. The rest of the company now understands the importance of information technology … Read moreBig Data Means 5 Big Problems For CIOs
Your company’s customer service is something that all too often people who have the CIO job don’t spend a lot of time thinking about. However, considering the impact that a company’s level of customer service can have on its bottom line, perhaps we should be paying more attention to this critical business function. Why Customer … Read moreCustomer Service And A CIO – A Match Made In Heaven?
It seems like a classic IT problem. You’ve got a lot of separate medical facilities all trying to provide medical services to people who live in the same country. What’s even better is that everyone is taking part in a nationally provided health care program. It sure seems like creating a single database to hold … Read moreIf An IT Project Wastes US$16B, Is It The CIO’s Fault?